Hauntlook Return Policy
We appreciate your business and want to make sure you are fully satisfied with your purchase. Please refer to the below criteria to determine if your purchase is eligible for return:
- Returns must be postmarked within 30 days of the date you received your order.
- The product must be in New, sellable condition: it must be unworn, must have all original accessories, and must be in its original packaging.
- During the Halloween season (9/1-10/15), we can only accept returns postmarked prior to October 20th.
To start a return, contact us at cs@brybelly.com.
- Customers seeking a return are responsible for shipping the product.
- Items must be returned via a trackable shipping method with delivery confirmation.
- Returned items eligible for a refund will be refunded for the cost of the item only. Shipping charges are non-refundable.